Contact Us: How to Reach Our Team
Need to get in touch with the team behind Casino Rankings Info? This page covers everything you need to know about reaching us — what we handle, where to write, and when you can expect a reply.
What We Can Help With
We read every message that reaches our inbox. Here are the most common reasons people contact us:
- Corrections and updates. Spotted an error in one of our reviews, a bonus listing that has changed, or outdated information about a casino? Let us know — we aim to keep our content accurate, and readers often catch things faster than our editors do. Please include the page title or URL so we can locate the item quickly.
- Editorial questions. If you have questions about how we rate and review casinos, how our content is produced, or whether a particular article reflects a commercial arrangement, write to us and we will explain.
- Partnerships and cooperation. Media enquiries, content proposals, and advertising questions also go through the same address. Please note that any commercial relationship we enter into is disclosed clearly on the relevant pages — we do not publish undisclosed affiliate placements.
How to Reach Us
Send an email to [email protected].
We aim to respond to all genuine enquiries as quickly as we can. Response times depend on the volume of mail and the complexity of the question, so please allow a reasonable amount of time before following up. When you write, keep your subject line clear and specific — it helps us route your message to the right person on the team.
A couple of notes:
- We only communicate through the email address above. If you receive a message claiming to be from Casino Rankings Info through any other channel, treat it with caution.
- We cannot process verification documents, deposits, withdrawals, or account issues — those must always be handled directly with the operator you play with.
If Your Concern Is About Gambling Harm
Please do not write to us about problem gambling. We are an editorial team, not a support service, and we are not equipped to help in a crisis.
If gambling is causing harm to you or someone close to you, contact Gambling Help Online (available 24/7 via phone and live chat) or the confidential telephone counselling line available in your state or territory.
You can also read about the safeguards, tools, and support options available to Australian players on our Responsible Gambling page.
Page last updated: 27 August 2026